Getting To Know You: Emma Mahy, chief executive, IoT Solutions Group

Business Matters talks to Emma Mahy, chief executive of IoT Solutions Group, about who she admires in business and what defines her way of doing business.  Read more: Getting To Know You: Emma Mahy, chief executive, IoT Solutions Group

Getting To Know You: Emma Mahy, chief executive, IoT Solutions Group

Business Matters talks to Emma Mahy, chief executive of IoT Solutions Group, about who she admires in business and what defines her way of doing business.

I founded IoT Solutions Group in partnership with our CTO, Neal Forse, in 2018. As the CEO, I am responsible for ensuring that the whole organisation works in harmony. The commercial side of the business is my domain and I spend most of my time speaking to clients, both existing and potential, or out on the road travelling to meet them whenever possible. My role as CEO also means that I’m constantly looking at what we have in the pipeline, as well as finding new ways that we can connect with our target markets and showcase the value of our IoT solutions for both the public and private sector.

What was the inspiration behind your business?

Prior to setting up IoTSG, I worked for Wireless Network Developments [WND], which is how and where I met Neal. Whilst with WND, I acted as project manager for the company’s rollout of the Sigfox Network across the UK. Through conversations with contacts in local government and housing associations, I recognised that there was a need for an IoT driven solution that could help address some of the key problems in a number of areas, including social care provision. Neal and I went to a Sigfox conference in Miami, where we were able to talk about our idea in more detail, and it was then that the penny dropped and we realised that there was a real gap in the market to make our vision worth pursuing.

Who do you admire?

I have a huge amount of admiration for Colin Campbell of Digi2al, who is a mentor to me and has helped me out on many occasions. He is a security specialist and has built his own successful business from scratch and his story is a source of inspiration to us. Whenever we’re unsure about how to approach something, our first thought is usually: “What would Colin do?”, and he is often on hand to provide his invaluable advice.

Looking back, is there anything you would have done differently?

As the CEO, I often think of the business as my baby. This can make letting go of things and trusting people to share in my vision and goals challenging. If I were to go back, I would focus on learning to delegate more in the early stages so that I could have maintained focus on strategy and growth. However, we are lucky to have a fantastic team and everyone works incredibly hard to help the business grow, and this has ultimately made the task of ‘letting go’ much easier.

What defines your way of doing business?

A core tenet of how we operate as a business is ‘tech for good’. We believe that the solutions that we provide have the potential to not only save service providers time and money but can also better the lives of those who rely on such services. In this sense, we are very focussed on what it is that our customers want, as well as focusing on what the end user needs. We take pride in the strong sense of partnership that we have with customers and our commitment to delivering positive outcomes.

What advice would you give to someone starting out?

My advice would simply be not to be afraid in trying to achieve your goals. When Neal and I set out to create IoT Solutions Group, we were leaving our old jobs behind and embarking upon something entirely new and unknown. The attitude that we took into it was that if it didn’t work, what would be the worst that would happen? We would go back to doing what we were doing before, or would look to do something completely different. Until you try, you really don’t know what will happen, and now that our vision has been realised and the business has been such a success, we’re really glad that we had the belief that we could do it. The first and most significant barrier to achieving success is often allowing your worries to get the better of you – once you can overcome this, what comes next is much easier by comparison.

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Getting To Know You: Emma Mahy, chief executive, IoT Solutions Group

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UK economy accelerates as tourism and hospitality emerge from lockdown

The UK’s economic recovery accelerated in May as tourism and recreation firms reopened, but the delay in ending Covid-19 restrictions is putting hospitality firms at risk, research shows. Read more: UK economy accelerates as tourism and hospitality emerge from lockdown

UK economy accelerates as tourism and hospitality emerge from lockdown

The UK’s economic recovery accelerated in May as tourism and recreation firms reopened, but the delay in ending Covid-19 restrictions is putting hospitality firms at risk, research shows.

Eleven out of 14 UK sectors reported faster growth in output month on month in May, up from nine in April, according to the Lloyds Bank UK Recovery Tracker, as the UK moved further out of lockdown.

The tracker found that the UK tourism and recreation sector recorded the sharpest rise in output growth as British hotels, pubs and restaurants benefited from pent-up consumer demand.

Firms took on more staff to handle rising demand. All 14 sectors reported jobs growth in May, led by manufacturing, while the tourism and recreation sector added jobs for the first time since January 2020.

Jeavon Lolay, the head of economics and market insight for commercial banking at Lloyds Bank, said sectors that had been acutely affected by coronavirus restrictions were now outpacing those that operated more freely during lockdown.

“Whether the four-week delay to further easing of restrictions will impact this trend is unclear. But while the delay is understandably disappointing for many businesses, there’s no denying that the economy is now on a much sounder footing,” Lolay said.

The survey also showed that companies across the economy raised their prices in May, led by chemicals and metals and mining producers.

“While UK inflation jumped higher than expected in May and stronger demand saw more businesses pass on rising costs to their customers, it’s arguably still too soon to worry about inflation spiralling out of control,” Lolay said.

The fast-food chain McDonald’s announced expansion plans on Sunday and will recruit 20,000 workers over the next 12 months as it opens 50 new restaurants in the UK and Ireland.

But the Covid-19 restrictions are continuing to hurt the hospitality sector, particularly the night-time economy.

About 25,000 licensed premises were still shut at the end of May 2021, according to research from CGA and AlixPartners, which warned that thousands more clubs, restaurants, pubs and bars are at risk from the delay to ending lockdown.

CGA and AlixPartners found that more than three-quarters of Britain’s licensed sites were trading by the end of last month, up from about a third in April, thanks to the return of inside service.

However, while more than nine in 10 food pubs, high street pubs and casual dining restaurants are open, sectors that rely on late-night trading are still in jeopardy of failure, the report found.

“Many operators will have reopened in anticipation of restrictions falling away on 21 June, and likely forecast and accepted suppressed trade for the period up to that point,” said Graeme Smith, the managing director of AlixPartners.

“While far from ideal, knowing that ‘freedom day’ was on the horizon meant operators could battle through this challenging time, perhaps welcoming team members back to the business in anticipation and getting operations up to speed. A further delay of four weeks is a devastating blow, creating significant uncertainty and further financial strain.”

Michael Kill, the chief executive of the Night Time Industries Association, has urged the government to lift restrictions on 5 July – at the two-week review point set when the restrictions were extended. He said the industry was “on the verge of breaking”.

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UK economy accelerates as tourism and hospitality emerge from lockdown

Source : Business Matters More   

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