Southwest Denies A Systems Outage In Burbank, California

Despite reports to the contrary, Southwest Airlines did not experience a systems outage at Burbank Airport, California, on…

Southwest Denies A Systems Outage In Burbank, California

Despite reports to the contrary, Southwest Airlines did not experience a systems outage at Burbank Airport, California, on Wednesday. The small airport in Los Angeles County is a popular option for travelers hoping to bypass the trials of passing through LAX. On Wednesday, there were reports Southwest Airlines had been impacted by a systems outage there.

Southwest Airlines has denied a rumored systems outage at Hollywood Burbank Airport on Wednesday. Photo: Southwest Airlines

Systems running slower than normal, but no outage

But a Southwest spokesperson told Simple Flying all systems were operational at Burbank Airport on Wednesday. However, the spokesperson did say some systems were operating slower than normal on Wednesday morning. This led to what the spokesperson called “minor delays.” Southwest canceled no flights out of Burbank over Wednesday.

It turns out that Hollywood Burbank Airport was not the only airport where Southwest Airlines had problems on Wednesday. There was also a confirmed systems outage at busier Orlando Airport in Florida. The delays and crowds there were described as “borderline insane.”

Southwest Airlines has eight departures scheduled from Burbank Airport on Wednesday afternoon. They include flights to Phoenix, Denver, Las Vegas, San Jose, Oakland, and Sacramento.

With Southwest Airlines busy dealing with the fallout from Orlando, it was up to Burbank Airport to post news of the delays at Burbank Airport on social media. Notably, the Burbank Airport tweet explicitly refers to a systems outage.

An IT issue keeps Hollywood Burbank Airport in the spotlight

At the moment, Hollywood Burbank Airport is in the spotlight because the airport is the launchpad for Avelo Airlines. In April, the startup airline began Boeing 737-800 flights from Burbank to several destinations across the western half of mainland United States. The airport also enjoys business from major carriers such as Delta Air Lines, Alaska Airlines, United Airlines, and American Airlines.

Systems outage or not, a Burbank Airport spokesperson told Simple Flying all other airlines at the airport were operating normally.

A Southwest systems outage at Orlando confirmed

Meanwhile, disgruntled passengers took to social media to vent over delays experienced at Orlando Airport earlier on Wednesday. Southwest Airlines has confirmed a systems outage there via Twitter. The airline encountered delays when checking in passengers. Reports suggest Southwest Airlines staff were forced to resort to manual check-in processes.

On social media user said earlier on Wednesday;

You need to delay your outgoing flights from MCO by more time! The line for checking bags is more than 90 minutes long at MCO because of your system’s failure. Also, no enforcement of social distancing. Total fail.”

Another asked, “Any update on the insanity at MCO?”

That same Twitter user later said it took two hours to check-in at Orlando on Wednesday morning, 30 minutes to get through security, 35 minutes to board the plane (with a manual check-in), and after half an hour plus on the aircraft, the doors were still open. “If you’re flying out of MCO on SWA, plan for a good three hours,” the post advised.

It almost makes you wish for the deserted airports of 12 months ago!

A look at Orlando’s departure board for late Wednesday shows Southwest’s flights there are beginning to normalize. Later in the afternoon, there were some delays, but they were in the vicinity of 30 to 45 minutes. Into early Wednesday evening, most Southwest flights are expected to depart on or close to on time. Perhaps even more tellingly, the complaints on social media have dropped off.

Were you impacted by delays on Southwest Airlines today? Post a comment and let us know.

Source : Simple Flying More   

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Sun Country Turns A Profit With Diversified Business Model

Sun Country Airlines has turned a first-quarter profit. With passenger revenues down, the key to Sun Country’s success…

Sun Country Turns A Profit With Diversified Business Model

Sun Country Airlines has turned a first-quarter profit. With passenger revenues down, the key to Sun Country’s success has come from its diversified business model. Touching scheduled passenger service, charters, and a cargo deal with Amazon, the airline is looking forward to a very successful summer with three strong revenue streams.

Sun Country Airlines is an all-Boeing airline based out of Minneapolis. Photo: Getty Images

Sun Country Airlines turns a first-quarter profit

Ultra-low-cost carrier (ULCC) Sun Country Airlines has reported a net income of $12.4 million for the first quarter of 2021. Total operating revenue was $127.6 million.

Passenger scheduled service fares brought the airline $54.6 million, while ancillary fees raked in another $23.8 million. As a ULCC, Sun Country brings passengers in with its low fares with few frills and offers its passengers chances to purchase add-ons.

Sun Country’s diversified strategy has helped

Sun Country has three solid revenue streams. First, there are scheduled passenger services, which make up the bulk of the airline’s revenue. In the scheduled passenger world, Sun Country’s first-quarter capacity was down 23% to align with passenger demand. Load factor for the business was 67% in the quarter.

Sun Country has benefited from a diversified business model. Photo: Sun Country Airlines

The second major revenue stream for Sun Country is the charter business. Primary clients for Sun Country include sports teams, the US Department of Defense, casinos, and other customers. Charter service revenue was down 12% for the quarter due to declines in casino charters even with the return of March Madness flying for basketball. Charters help the airline touch over 300 airports in a year.

The last, and one of the most stable streams of revenue, was the cargo business. Sun Country has an agreement with Amazon. Flying cargo jets for Amazon only started in May 2020, but revenue from this stream was $21.6 million – a sizable chunk.

2021 is looking like a good year for Sun Country

Sun Country has provided some guidance for the second quarter. It expects its total system capacity to be down around 17-20%, with revenue down 20-24%. The second quarter will see a host of new passenger flights launching.

However, the summer is going to be a good one. After seeing demand improve from mid-February, CEO Jude Bricker stated the following about 2021:

“As of today, our summer schedule is sold to a higher load factor as compared to the same time in 2019.  Our charter business is recovering quickly, and we are flying a full twelve aircraft schedule in our cargo business.”

Amazon prime 737-800BCF Getty
Sun Country also flies Boeing 737 aircraft for Amazon. Photo: Getty Images

Sun Country has come a long way over the last few years. After lagging behind its competitors, the airline brought on Mr. Bricker, who came to Sun Country from Allegiant. Mr. Bricker helped push the airline on its transition to an ultra-low-cost carrier.

Arguably, one of the best decisions Sun Country made was entering the cargo business. This helped the airline through the pandemic. Sun Country flies 12 Boeing 737-800 freighter aircraft for Amazon. This business is far more stable than passenger flying.

Sun Country is now back on an expansion track. It has agreements in place to take three more planes this year. In the coming months, the airline wants to take more planes and put up a fight. While the airline has a bias towards older, mid-life aircraft, it has not ruled out the potential for a major fleet shakeup.

Are you surprised by Sun Country’s first-quarter results? Let us know in the comments!

Source : Simple Flying More   

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